Once your package has been shipped, a tracking number will appear on your order details. You will receive an email with the tracking number. You can track your package using the shipping company’s website with your tracking number (for example UPS, USPS, etc.) – or by using universal tracking websites like17track.net. 

We ship directly from multiple warehouses as soon as the order is processed. 

If we are experiencing a high volume of orders, shipments may be delayed by a couple of days. Therefore, please allow additional days in transit for delivery. In rare cases, if there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Delivery times to the US usually take 2-14 business days

If you receive damaged merchandise, please take a picture and email us the picture at our email right away. We will only replace damaged goods within 48 hours of receiving your order.

Sure! We have a 30 days return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at Email Address, or using our Contact Us 

Your refund will be automatically processed as soon as the order returns to our warehouse.

Please contact us with your order number ASAP so that we can check and boost the delivery process. You can email us at Email or by using the Contact Us 

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.