We ship directly from multiple warehouses as soon as the order is processed. 

If we are experiencing a high volume of orders, shipments may be delayed by a couple of days. Therefore, please allow additional days in transit for delivery. In rare cases, if there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping charges for your order will be calculated and displayed at checkout.

* US 2-12 Business Days [CHANGE AND ADD MORE IF NEEDED]

Delivery delays (natural disasters, pandemics, situations out of the seller’s control) can occasionally occur. 

A tracking number will be added to your order details as soon as they are available. You will be notified via email to keep track of the delivery status every step of the way.

Lauxi Paws ฅ՞•ﻌ•՞ฅ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

If a package is returned to us due to unpaid customs, taxes, or return to the sender, we will refund the product cost and retain the shipping charges. 

If you receive damaged merchandise, please take a picture and email us the picture at the email address right away. We will only replace damaged goods within 48 hours of receiving your order.

Please Contact us .